Shipping & Delivery Policy
Shipping normally happens on the same day if order placed before 1 pm. All the orders placed after 1 pm are dispatched next day. Notifications through SMS, WhatsApp and emails are sent to the customers regarding dispatch, in-transit and delivery of the packages. Normally, it takes 5 - 7 business days in order to get the product delivered.
Refund and Cancellation Policy
All the products that are shipped in glass jars or bottles can't be taken back. Rest, any product could be returned back to us within 3 days of delivery provided that seal is broken or package was not intact. Order cancellation can be done anytime, no questions asked. If the order is cancelled after the order has been dispatched, refund would be provided after deducting shipping charges through either Bank transfer or UPI. Other means are also acceptable depending on customer's requirement. If the payment has received through Payment gateway on the website - if the customer desires to cancel the order and the paid amount has not settled to our bank account, refund could be provided through the payment gateway. Duration to refund the money may vary from 3 - 7 days depending on the situations.
Tracking your Order
All the customers would receive a personal call, text message or a WhatsApp message regarding the tracking of their order. This is done separately apart from an automated message/email from the system/website.
Terms and Conditions
You are our customer and we have a liability to delivery the packages that you order on our website. If you have made the payment in advance, your money is safe with us! We guarantee the delivery of product ordered or else we would return the money in complete. However, if a customer is found of placing the orders on COD basis and returning the package deliberately without making the payment, he maybe blocked for future orders on the website.
We do not share or sell your personal data with any third party. Your data is completely safe with us. However, you may receive a promotional call or email sometimes if we have a great offer for you.